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Frequently Asked Questions (FAQ)


(Updated:  November 13, 2007)

1.  How were these pictures taken?
2.  When were they taken?
3.  Are you going to have posters of other colleges or universities?
4.  Are you going to have posters of other Disney parks?
5.  Are you going to have posters of other non-Disney theme parks?
6.  I don't have a PayPal account.  Can I still make a purchase?
7.  Can I pay by check?
8.  I live outside the United States.  Do you take International orders?
9.  How does your 100% Satisfaction Money-Back Guarantee work?

If you do not see your question answered here, please send it us be clicking here

 

1.  How were these pictures taken?

The images were taken by the U.S. Geological Survey, part of the U.S. Department of the Interior.  These posters have on a common scale, about 100 feet per inch.  They also have a resolution of about 8 inches, which is why they are so clear and is how you can see individual people on the ground.

Sky Magic has obtained permission from the U.S.G.S. to use these images, and our technical team has spent more than 100 painstaking hours digitally processing these images to acheive the most brilliant, high quality color prints possible.

 

2.  When were they taken?

The image used in Walt Disney World posters (Epcot and the Magic Kingdom) was taken on April 26, 2002, so Mission: Space was still being built and the 20,000 Leagues Sub Lagoon was still there.

The image used for the Disneyland / Disney's California Adventure poster was taken in December of 2003, when the Tower of Terror was still under construction and Space Mountain was in the process of becoming white again.

The Stanford University image was taken on February 7, 2004, just weeks before the demolition of the historic Encina Gymnasium.

 

3.  Are you going to have posters of other colleges or universities?

Yes, if there is interest.  Please check soon for new additions to our product line.

(Note that if you interested in a poster of specific school, please write to us and let us know here.  The colleges with the most interest will be the ones that we produce first!)

 

4.  Are you going to have posters of other Disney parks?

Not in the near future. The current set of posters were created from images taken by a U.S. government agency, so that leaves out Tokyo and Paris.  And, unfortunately, the image set we used ends just south of Epcot - so no Disney Studios or Animal Kingdom posters either.

However, since a number of you have asked for posters of these other parks, we're are checking whether we can get images from other sources to create those new posters.  Even if we can find images that meet our quality level, licensing and processing these images may take several months, so do not expect these posters any time soon, if at all.

 

5.  Are you going to have posters of other non-Disney theme parks?

Maybe.  We have considered some of the other Florida non-Disney parks, such as Sea World and Universal Orlando, but we haven't found nearly as much interest in posters of those parks.  However, if we get enough interested buyers for posters of those parks, we may go ahead and create them for you.

 

6.  I don't have a PayPal account.  Can I still make a purchase?

Yes. While our Shopping Cart and purchase processing are handled by PayPal, you do not need to have a PayPal account to make a purchase here. All you need is a major credit card.

 

7.  Can I pay by check?

Yes. Simply write us a letter explaining what you want to purchase to the address listed below. Each poster is $24.95 ($27.01 for California residents, including CA sales tax) + a $7.00 shipping and handling charge for the first poster and $3.50 for each additional poster.  Each 2008 calendar is $17.95 $15.25 ($19.43 $16.51 for California residents, including CA sales tax) and each 2007 calendar is $6.50 $5.50 ($7.04 $5.95 for California residents, including CA sales tax), plus $6.50 shipping and handling charge for the first calendar and $3.25 for each additional calendar.  Do not send us cash, as we will not accept it!  Make your check payable to "Sky Magic Productions".  And don't forget to tell us your shipping address and a way to contact you (e-mail address or phone number) in case we have a question about your order. Send your check and letter here:

Sky Magic Productions
4377 Miller Avenue
Palo Alto, CA  94306

 

8.  I live outside the United States.  Do you take International orders?

Yes. However, we do not accept foreign checks so all international purchases must be made through PayPal. Simply use the "Buy Now" or "Add to Shopping Cart" buttons.

Also, note that shipping to non-U.S. locations will likely cost more than our standard $7.00 per poster or $6.50 per calendar U.S. shipping and handling charge. Once your order is received, we will contact you by e-mail with any additional shipping and handling charges so we can complete the processing of your order.

For additional information about shipping of international orders, please click here.

 

9.  How does your 100% Satisfaction Money-Back Guarantee work?

It's simple. If up to 30 days after you receive your poster or calendar you are not completely satisfied, just put the item back in the packaging it came in (or any other package) and send it back to us. We will immediately send you a check for the full price of the item plus the original shipping and handling charge and the postage (U.S.P.S. First Class mail) for returning the item. Please include a letter with the returned poster or calendar giving us your name and mailing address, so we know who you are and where to send the check.  We would also appreciate it if you can tell us why you were not totally satisfied so we correct the problem for future customers. Send your returned poster or calendar and letter to this address:

Returns Department
Sky Magic Productions
4377 Miller Avenue
Palo Alto, CA  94306

 

 
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